Terms of service

These Terms of Service govern your access to and use of WagCove.shop and your purchase of products from WagCove.

By accessing our website, placing an order, or otherwise using our services, you agree to these Terms of Service. If you do not agree with these terms, you should not use our website or services.

1. Online Store Terms

By using our website, you represent that you have reached the age required to enter into a legally binding agreement in your jurisdiction or that you are using the website with the appropriate consent.

You may not use our products, website, or services for unlawful or unauthorized purposes.

2. Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, sizing information, colors, features, and other details.

However, colors and appearance may vary depending on your device, screen settings, lighting, and other factors.

For pet clothing and costumes, customers are responsible for reviewing the sizing information available on the applicable product page before ordering.

3. Prices

Product prices are displayed on our website and may change without prior notice.

Any applicable taxes, duties, or other charges will be handled according to the information provided during checkout and applicable laws.

Promotional offers may be modified, suspended, or discontinued at any time, subject to applicable law.

4. Orders

Submitting an order does not necessarily constitute final acceptance of that order.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment issues, incorrect pricing, product unavailability, or inaccurate customer information.

If we cancel an order after payment has been successfully processed, the applicable amount will be refunded.

5. Payment

Customers agree to provide current, complete, and accurate billing and payment information when placing an order.

Payments are processed through the payment methods made available during checkout.

6. Shipping

WagCove provides free worldwide shipping.

Our estimated delivery time is 7–10 days. Delivery estimates are not absolute guarantees and may be affected by circumstances outside our reasonable control, including customs processing, carrier delays, severe weather, public holidays, or incorrect delivery information.

Please see our Shipping Policy for additional information.

7. Returns and Refunds

Eligible purchases may be returned within 30 days of receipt under our Return & Refund Policy.

Please review the Return & Refund Policy for eligibility requirements and return instructions.

8. Pet Safety

Customers are responsible for selecting products appropriate for their pets.

Pet clothing, costumes, and accessories should be used responsibly and under appropriate supervision. Discontinue use if a product appears to cause discomfort, restrict movement or breathing, or becomes damaged in a manner that could present a safety risk.

9. Intellectual Property

Unless otherwise indicated, website content—including text, graphics, logos, design elements, and other original content—is owned by or licensed to WagCove and is protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, modification, or commercial exploitation of protected website content is prohibited.

10. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics services, and other technology providers.

Your interaction with certain third-party services may also be governed by their respective terms and policies.

11. Prohibited Uses

You may not use the website to engage in fraudulent or unlawful activity, transmit malicious code, interfere with website security, collect information unlawfully, infringe intellectual property rights, or otherwise misuse our services.

12. Limitation of Liability

To the fullest extent permitted by applicable law, WagCove will not be liable for indirect, incidental, special, or consequential losses resulting from the use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

13. Changes to These Terms

We may update these Terms of Service periodically. Updated terms will be posted on this page and will become effective as provided by applicable law.

14. Contact

Questions regarding these Terms may be sent to:

WagCove
2450 W. Washington Blvd.
Los Angeles, CA, USA
Email: support@WagCove.shop
Phone: +1 323-893-7713